Insurance Translation Services

Insurance translation demands translators who understand not just languages but the complex mechanics of risk, coverage, and claims. Insurance documents use highly specialised terminology that has evolved over centuries of practice — terms like "subrogation", "indemnity", "aggregate limit", and "occurrence basis" have precise legal meanings that must be preserved in translation.

The consequences of errors in insurance translation extend beyond confusion to potential coverage disputes and regulatory issues. A mistranslated policy exclusion could leave a policyholder unexpectedly unprotected. An unclear clause in a reinsurance treaty could create ambiguity worth millions. Inaccurate regulatory submissions could trigger compliance failures.

Our insurance translators bring industry expertise to their linguistic skills. Many have worked in insurance companies, broking firms, or reinsurers. They understand the difference between claims-made and occurrence policies, know how excess layers interact with underlying coverage, and recognise the distinct terminology used in different insurance lines — from marine hull to professional indemnity to cyber liability.

London remains a global centre for insurance and reinsurance, with Lloyd's of London at its heart. UK insurers, brokers, and reinsurers transact business worldwide, creating substantial translation requirements for policies, claims, and regulatory documentation across multiple jurisdictions.

Key insurance translation requirements in the UK include:

• Lloyd's market — Specialty and excess lines placed at Lloyd's require translation for international risks, claims correspondence, and regulatory documentation. Lloyd's market participants need translation that satisfies both UK regulatory requirements and those of the risk's domicile
• International programmes — Multinational insurance programmes require local policies in each territory, coordinated with master policies. Translation must ensure consistent coverage whilst satisfying local regulatory requirements
• Reinsurance — Treaty and facultative reinsurance contracts between UK reinsurers and cedants worldwide need precise translation. Claims notifications, bordereaux, and accounting statements all require accurate translation
• Regulatory compliance — Solvency II reporting, FCA submissions, and regulatory correspondence need translation that satisfies supervisory requirements. Cross-border activities create particular translation requirements for regulatory documentation

Claims translation carries particular responsibility because it directly affects policyholders' ability to recover losses. Claims documentation often includes medical reports, legal correspondence, expert assessments, and witness statements — each requiring accuracy and appropriate handling of sensitive information.

Our approach to claims translation includes:

• Medical reports — Personal injury claims require translation of medical evidence, prognosis reports, and treatment records. Our translators with medical backgrounds ensure accurate translation of diagnoses, procedures, and outcomes
• Legal correspondence — Litigation-related claims generate legal documentation requiring precise translation. We maintain legal terminology consistency and understand the differences between common law and civil law jurisdictions
• Expert reports — Loss adjusters' reports, engineering assessments, and forensic accountants' analyses need translation that preserves technical accuracy. We match translators to the subject matter of each expert report
• Confidentiality — Claims documentation contains sensitive personal and commercial information. We operate under strict NDAs, use secure file transfer, and ensure all translators understand their confidentiality obligations

For insurers and TPAs with high claims volumes, we offer dedicated claims translation teams who become familiar with your processes, terminology preferences, and reporting requirements.