Translation Framework Agreements
Simplified procurement for public sector and enterprise. Pre-agreed rates, guaranteed service levels, and a trusted translation partner on call.
What is a
Framework Agreement?
A framework agreement is a standing arrangement that establishes the terms for future translation projects. Once in place, you can commission work directly without going through a full procurement process each time.
This is particularly valuable for organisations with ongoing or recurring translation needs, including:
- Local authorities serving multilingual communities
- NHS trusts providing patient information in multiple languages
- Government departments with compliance requirements
- Enterprise organisations with global operations
Framework Benefits at a Glance
Setting Up a Framework Agreement
We work with your procurement team to establish terms that meet your requirements.
Requirements Review
We discuss your translation volumes, language pairs, content types, and quality requirements.
Rate Card Development
We create a bespoke rate card covering your language pairs and service levels.
Contract Agreement
Terms are documented including SLAs, invoicing schedules, and escalation procedures.
Onboarding & Launch
Dedicated team assignment, glossary setup, and simple ordering process established.
Framework Options
Choose the arrangement that best fits your organisation's structure.
Call-Off Contract
Order as needed at pre-agreed rates. No minimum commitment, pay only for what you use.
- No minimum volume
- Fixed rate card
- 1-2 year terms
Volume Commitment
Commit to an annual volume for the best rates. Ideal for predictable, ongoing needs.
- Up to 25% discount
- Priority scheduling
- Dedicated team
Managed Service
Full translation management including vendor oversight, TM governance, and reporting.
- Account manager
- Monthly reporting
- QBR meetings
Service Level Guarantees
Framework agreements include documented SLAs with clear accountability.
Specific SLAs are documented in your framework agreement and may vary based on volume and language pairs.
Public Sector Experience
We understand the requirements and constraints of working with public sector organisations.
Welsh Language Services
Supporting Welsh Language Standards compliance with native Welsh translators.
Accessibility Compliance
Translations optimised for screen readers and accessibility requirements.
Security Cleared Staff
Access to security-cleared linguists for sensitive government work.
Budget Code Invoicing
Split invoicing by department, project, or cost centre as required.
PO-Based Ordering
Integration with your procurement and purchase order systems.
Audit Trail
Full documentation and audit trail for compliance requirements.
Welsh Government
Providing ongoing Welsh language translation services supporting compliance with Welsh Language Standards across government communications.
View Case StudiesReady to Discuss a Framework Agreement?
Contact us to discuss your requirements. We'll prepare a proposal tailored to your organisation's needs.
Or email info@lingoservice.com with your requirements
