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MDR & IVDR Ready

Medical Device Translation Services

Device markets come with language laws attached: IFUs, labelling, software and technical files translated to meet them.

14
Years Experience
50,000+
Documents Translated

Last updated

Why Lingo Service
  • ISO 17100 certified and an ITI corporate member
  • 260+ languages, native qualified linguists
  • Certified translation from £35, transparent pricing
  • Same-day return available on weekdays
  • GDPR-compliant, files stored in the UK
What we do

Every document class in a device submission

IFU Translation

Instructions for use in every market language, print and eIFU, at true lay reading level for home-use devices

Labelling & Packaging

Label text, packaging, UDI-linked information, standard symbols leveraged to shrink the multilingual surface

Device Software & Apps

SaMD interfaces, companion apps, embedded UI strings, localised with engineering discipline and context screenshots

Technical Documentation

Technical files, clinical evaluation reports, risk documentation, notified body correspondence

Field Safety Notices

FSCA and FSN translation same day, in parallel across every affected market, terminology matched to the original IFU

SSCP & PMS Reports

Summaries of safety and clinical performance in clinician and lay registers, post-market surveillance documents

Language is a regulatory requirement

For medical devices sold in Europe, translation is written directly into the law. The Medical Device Regulation requires the information supplied with a device, the label and the instructions for use, to be provided in the language or languages determined by each member state where the device is made available. The In Vitro Diagnostic Regulation does the same for IVDs.

A genuinely European launch needs its user-facing documentation in most of the EU's official languages. An incomplete language set simply blocks you from those markets.

What this means operationally

  • The requirement follows the user, not the manufacturer: several states accept English for professional-only devices but insist on the national language the moment a layperson could use it
  • Class does not exempt you: a Class I device has the same language obligations as a Class III implant
  • It goes beyond the IFU: labels, packaging text and the safety information that travels with the device are all covered

Electronic IFUs

For professional-use devices, EU rules allow instructions to be supplied electronically instead of on paper. eIFU changes the delivery format, not the language obligation, and it adds requirements of its own about availability and access. We translate and maintain eIFU content in the same versioned workflow as print, so the electronic and physical texts never drift apart.

The cost of getting it wrong

Mistranslated use instructions are a safety issue first and a commercial issue second: they surface in incident reports, complaints and corrective actions. Competent authorities treat the translated IFU as part of the device. It deserves the same engineering discipline as the device itself.

The UK picture: GB and Northern Ireland

UK-based manufacturers live in two regulatory worlds at once, and their translation programmes need to reflect that.

Great Britain

Devices placed on the Great Britain market are regulated by the MHRA under the UK's own medical device rules, with labelling and instructions in English. CE-marked devices remain accepted on the GB market under transitional arrangements, so most manufacturers are running EU and UK compliance in parallel rather than choosing between them.

Northern Ireland

Northern Ireland continues to follow the EU regulations, which keeps the EU language obligations live for any device sold there. For a UK manufacturer this is the detail that quietly reintroduces the full EU translation question into a "domestic" launch.

Exporting from the UK

For UK manufacturers selling into Europe, the practical sequence is: master IFU and labelling in English, a controlled terminology base per device family, then simultaneous translation into the market set for the launch. We run this as one programme with one glossary and one memory, which is materially cheaper and more consistent than commissioning each market separately, and it scales the same way when you add Switzerland, the Gulf, or Asian markets with their own national requirements.

Beyond the IFU: the document trail

The IFU is the visible tip. A regulated device drags a long documentary tail behind it, and most of it eventually needs translating for somebody: a notified body, a competent authority, a distributor or a clinician.

Technical and clinical documentation

  • Technical documentation supporting conformity assessment, including risk management files and test reports
  • Clinical evaluation reports and the literature they cite, which is frequently multilingual
  • Post-market surveillance documents: PMS reports, periodic safety update reports, trend analyses
  • Summary of safety and clinical performance for implantable and Class III devices: a document with the unusual requirement of being written for both clinicians and patients, which makes its translation a register exercise as much as a terminology one

Safety communications: the urgent lane

Field safety corrective actions and their field safety notices are where translation speed becomes a compliance matter: a recall notice has to reach users in every affected market, in their language, immediately. FSNs run through our same-day service across all affected languages in parallel, with the terminology of the original IFU preserved so users recognise exactly which product and which instruction is affected.

Commercial and training material

Sales sheets, clinician training decks, e-learning and service manuals follow the regulated content and must stay consistent with it. Our e-learning translation team handles the training formats, drawing on the same device glossary.

Symbols, readability and usable IFUs

Good device documentation is engineered to be understood under stress, by tired professionals or anxious lay users. Translation has to preserve that usability, not just the meaning.

Symbols reduce your translation surface

The standardised symbol set for medical device labelling replaces recurring statements with language-independent symbols, and a well-designed label leans on them. Where your labelling uses standard symbols, we translate what remains and leave the symbols to do their job; where legacy labels spell everything out in prose, we will point out the symbol substitutions that shrink the multilingual label problem before it multiplies across two dozen languages.

Lay language is a deliverable, not an accident

Home-use devices are documented for people with no clinical vocabulary. Our translators work to the reading level of the source text, and a second linguist reviews specifically for lay comprehension in the target culture: measurement conventions, decimal separators, and the local way of naming anatomy that patients actually use. Where usability engineering files reference specific instruction wording, translated instructions are kept aligned with the validated originals.

Print-ready artwork

Labels and IFUs live in constrained artwork: multi-panel leaflets, tiny type areas, and text expansion that breaks layouts (German runs roughly 30% longer than English; Arabic runs right to left). Our multilingual DTP studio returns translated artwork print-ready in InDesign or your native format, with RTL layouts mirrored correctly, so your packaging supplier receives final files rather than a translation someone still has to typeset.

Software as a medical device

Two developers writing code at their desks

An increasing share of devices is software: standalone diagnostic and therapeutic applications, companion apps, and embedded interfaces on hardware. Software brings its own translation failure modes, and they are different from paper.

What changes when the IFU is a screen

UI strings live in resource files with character limits, placeholders and plural logic; an error message that truncates in German or misorders a variable in Arabic is a usability defect in a regulated product. We localise device software through the same engineering pipeline as our software localisation practice: string files handled in their native formats, context screenshots for every translatable string, pseudo-locale testing to catch truncation and layout breaks before translation, and in-context review on the built product afterwards.

Consistency between screen and paper

The button names in the IFU must match the buttons on the screen, in every language. Because software strings and documentation run through one glossary and one memory per device family, the instruction "press Start measurement" matches the interface exactly, revision after revision.

Change control

Device software ships updates, and each release changes strings. We translate releases as deltas against approved memory, flag any changed string whose approved translation no longer fits the new context, and deliver a clean audit trail of what changed lingually between versions, which is precisely the record a quality system wants to see.

How we run device programmes

Device translation rewards process discipline more than any other field we work in, because the same content returns revision after revision, market after market.

The programme pattern

  1. Terminology first: we build the device glossary from your existing approved labelling, your risk management language and the standard terms of your device category, and lock it before translation starts
  2. Master translation per language by a linguist with relevant medical or engineering background, revised by a second specialist
  3. DTP and delivery in your artwork or software formats, ready for regulatory submission or print
  4. Revisions as deltas: label changes and IFU updates are translated against memory, so a five-line change costs a five-line price across every language, not a re-translation

Confidentiality

Unreleased devices and technical files are handled under NDA with access restricted to the assigned team, encrypted transfer, and UK data storage throughout. GDPR-compliant handling is standard, including for complaint and vigilance material containing patient information.

Pricing

Medical device translation is priced per word, typically from £0.10 depending on language pair and content type, with repetition discounts of up to 50% applied automatically: on labelling and IFU work, where boilerplate recurs heavily, the effective programme cost drops steeply after the first market. The online quote gives you a fixed price on a specific document in minutes; multi-market launches and ongoing device families are better served by our enterprise arrangements with volume rates and a named project manager.

How it works

Our process, end to end

1

Terminology First

Device glossary built from your approved labelling and device category standards, locked before translation starts

2

Master Translation

Specialist linguist per language with relevant medical or engineering background

3

Second-Linguist Review

Independent accuracy review, plus lay comprehension review for home-use device content

4

DTP & Delivery

Print-ready artwork or software string files delivered in your native formats

5

Delta Revisions

Label and IFU updates translated as deltas: a five-line change costs a five-line price in every language

Who we serve

Built for these teams

Device Manufacturers

  • IFU and labelling programmes
  • Technical file translation
  • Notified body correspondence
  • SSCP in dual registers
  • Change-controlled revisions
  • Multi-market launch packages

IVD & Diagnostics

  • IVDR language compliance
  • Instrument software localisation
  • Reagent labelling
  • Performance evaluation documents
  • Lab user documentation
  • Professional-use language sets

Distributors & Importers

  • Market-specific language versions
  • Local authority correspondence
  • Registration document translation
  • Vigilance communications
  • Training material translation
  • Fast single-market additions
Why teams pick us

What you get with Lingo Service

Regulation-Driven Coverage

The EU language set MDR and IVDR actually require for your device class and user population, planned as one programme

Specialist Linguists

Translators with medical and engineering backgrounds, second-linguist review on every deliverable

Print-Ready Artwork

In-house DTP returns labels and IFUs in InDesign or your native format, RTL set correctly, ready for your packaging supplier

Same-Day Safety Notices

Field safety notices translated in parallel across all affected markets through the urgent lane

FAQ

Frequently asked questions

The MDR and IVDR require the information supplied with a device to be in the language or languages determined by each member state where it is sold. Several states accept English for professional-use devices; the moment a layperson could use the device, the national language is required. We maintain the per-country picture and will scope the exact language set for your device class and markets before you commit.
Yes, and lay readability is treated as a deliverable: translators work at the reading level of the source and a second linguist reviews specifically for lay comprehension, including local measurement conventions and the anatomy vocabulary patients actually use.
Yes. Our multilingual DTP studio returns translated artwork in InDesign or your native format with text expansion handled and right-to-left languages set correctly, so your packaging supplier receives final files.
Same day, in parallel across every affected market, through our urgent service. FSN terminology is matched to the original IFU wording so users recognise exactly which product and instruction is affected.
Yes. UI strings are handled in their native resource formats with character limits, placeholders and context screenshots, through the same pipeline as our software localisation service. Screen text and IFU text run on one glossary so the button named in the manual matches the button on the screen in every language.
Great Britain requires English labelling and instructions under the UK regulations, and CE-marked devices remain accepted under transitional arrangements. Northern Ireland continues to follow the EU regulations, which keeps EU language obligations live for devices sold there. We run UK and EU language sets as one coordinated programme.
Every device family runs on translation memory. Revisions are translated as deltas against approved text: what changed is retranslated, what did not stays verbatim. Combined with automatic repetition discounts of up to 50%, the effective cost per market drops steeply after the first language.
From £0.10 per word depending on language pair and content type. Labelling and IFU work benefits heavily from repetition discounts. The online quote prices a specific document instantly; multi-market launches and ongoing device families run better under enterprise arrangements with volume rates and a named project manager.
Unreleased devices and technical files are handled under NDA with access restricted to the assigned team, encrypted file transfer and UK data storage. GDPR-compliant handling extends to complaint and vigilance material containing patient information.

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