Pharmaceutical Translation Services

• Template texts first: linguists work from the current template in their language, so standard statements land exactly as required and only product-specific content is genuinely translated
• One linked set: SmPC, PIL and labelling run on one memory and one glossary per product, so a change in the clinical particulars flows through to the lay wording and the carton text in every language

The PIL is a lay document by law, and its readability is tested with real users. Translations have to preserve that lay register: short sentences, everyday words for anatomy and symptoms, and instructions a worried patient can follow at home. Our second-linguist review on PILs is a comprehension review, not just an accuracy check.

Product information ends its life as artwork: cartons, blister foils and leaflets with tight type areas and, for cartons, Braille. Our multilingual DTP studio returns print-ready mock-ups with translated text flowed, RTL languages set correctly and text expansion handled, so your artwork house receives final files.

• Individual case safety reports: source narratives, hospital records, reporter correspondence, translated for case processing with medical terminology handled by medically qualified linguists
• Literature surveillance: articles from local and regional journals flagged by your screening, translated or summarised so assessment can happen quickly
• Periodic reports: PSURs, PBRERs, DSURs and addenda, plus responses to assessor questions
• Risk minimisation materials: educational materials for prescribers and patients, translated with the same register care as the PIL
• Safety communications: direct healthcare professional communications produced in parallel across every affected market

PV translation runs through our urgent lane when the case demands it: same-day turnaround on case narratives, parallel processing across languages for DHPCs, and weekend availability by arrangement for standing PV clients. Terminology follows recognised medical dictionary conventions so translated cases drop cleanly into your safety database rather than needing recoding.

• Standard operating procedures exchanged between sites, where instruction wording is a compliance matter
• Batch manufacturing and packaging records, including handwritten entries, for release, deviation and complaint investigations
• Validation and qualification protocols and reports
• Deviation, OOS and CAPA documentation moving between quality units in different countries
• Audit reports and responses for supplier qualification and authority inspections
• Quality and technical agreements, handled with our legal translation practice

GMP text is dense with fixed terminology where near-synonyms are not interchangeable: a deviation is not an incident, qualification is not validation, and an SOP that drifts in translation produces two sites doing subtly different things while believing they comply with the same procedure. Our pharmaceutical linguists live in this vocabulary, and a per-client glossary keeps your site-to-site language exact. For inspection support, we translate requested records fast enough to keep pace with an authority on site, through the urgent lane where needed.

Detail aids, brochures and campaign material are adapted rather than literally translated, because persuasive register does not survive word-for-word transfer, but every claim must remain exactly consistent with the approved SmPC in that market. Our marketing-capable linguists work with claim sheets: the promotional text may be recast per market, the claims may not. Medical information response letters, congress materials and training for field teams follow the same rule through our e-learning and marketing translation practices, all drawing on the product glossary.

Value dossiers, health economics summaries and payer materials mix clinical evidence with economic argument, and national HTA bodies each have their own expectations of format and language. We translate access documents with the clinical terminology anchored to the product glossary and the economic terminology reviewed by linguists with financial-document experience from our financial translation practice.

The practical benefit of running regulated, safety and commercial content through one translation partner is the audit trail: one glossary, one memory, one version history per product, and one accountable project manager. When an auditor, assessor or brand reviewer asks why a term was rendered a certain way in a certain market, the answer exists in writing. Pricing is per word from £0.10 with automatic repetition discounts; the online quote prices individual documents instantly, and portfolio work runs under enterprise arrangements with volume rates, priority turnaround and consolidated invoicing.